Want to jump straight to the answer? The best help desk ticketing system for most people is Zoho Desk or Freshdesk. Helpdesk ticketing software is an essential extension for many businesses, especially for those handling a high number of customer inquiries. Helpdesk ticketing systems can help you manage customer issues without needing an entire call […]
Opinions expressed by Entrepreneur contributors are their own. When you’re viewed as being truly reliable, customers will have confidence in doing business with you. You can become a go-to, trusted resource within your niche, even if you are in an oversaturated market. While you may have already put a lot of work into developing a […]
Did you know that 90 percent of Fortune 500 Companies use competitive intelligence to gain an advantage over their competition? Competitive intelligence is the ethical collection and analysis of your competitors’ information, best practices, and overall organization. The phrase “spying” tends to have a negative association but it’s really one of the best ways to […]
Do you want a simple way to refine your customer experience? Then look at your CX analytics. The data doesn’t lie. It tells you what you’re doing right and what you’re doing wrong. Once you’re armed with your customer experience analytics, you gain the necessary information to offer prospects and buyers the best possible care. […]
Want to jump straight to the answer? The best ecommerce fulfillment service for most people is ShipBob or Red Stag Fulfillment. Warehousing, packaging, and shipping orders to customers on your own is tough to manage at scale. Ecommerce fulfillment services solve this problem by handling these tasks on your behalf. Outsourcing ecommerce fulfillment ensures that […]
Trivia nights are becoming must-have entertainment at bars across the country, where a good host can make $50 to $250 a night depending on if they work for a company or themselves. The friendly competition is also a regular feature at many restaurants, craft brweries, private parties and churches. Google “trivia nights Atlanta” and more […]
Opinions expressed by Entrepreneur contributors are their own. As parents, we want our children to grow up to be happy and successful. And one of the best ways to help your children achieve success is to raise them to be entrepreneurial-minded. What does it mean to be entrepreneurial-minded? It means having the ability to think […]
Repurposing successful content is old news. You already know how to squeeze as much value out of it as you can. But what about your content that never made the cut? These assets languish on your hard drive or in the cloud, never fulfilling their original purpose. They could be: Blog articles made irrelevant by […]
Dear Penny, I am 73 and have one son who is unmarried and lives in the same town. I also have five siblings. I am very close to my youngest sister who is on disability. I paid my home off two years ago, and I have some 401(k) savings. I am planning on leaving my […]
Opinions expressed by Entrepreneur contributors are their own. Running a small business can be tough. I have seen many business owners attempt to juggle more than they can effectively handle. They work long hours to tackle the pile of work on their plate, yet they achieve very little in the end. Making optimal use of […]